Terms of service

Welcome to Zenvy. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms of Service apply to all users of our website.

  • We may update or modify these terms at any time. Continued use of the site means you accept the updated terms.

2. Products & Services

  • All products are described and displayed as accurately as possible. However, we do not guarantee that product descriptions, colors, or images will always be exact due to variations in monitors and devices.

  • We reserve the right to refuse or cancel any order at our discretion.

3. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice.

  • We accept payments through Cash on Delivery, Bank Transfer, Easypaisa, and JazzCash.

  • You agree to provide accurate billing and shipping details.

4. Shipping & Delivery

  • Delivery times are estimates only and may vary due to external factors.

  • We are not responsible for delays caused by courier services, customs, or unforeseen events.

5. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases. 

6. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product usage is at your own risk. Always follow the instructions provided on packaging.

7. Privacy

  • Your personal information is handled according to our Privacy Policy. By using our website, you consent to our collection and use of data.

8. Governing Law

  • These Terms are governed by the laws of Pakistan.

  • Any disputes shall be resolved in the courts of Lahore, Pakistan.

9. Contact Information

For questions about these Terms of Service, please contact us:
📧 support@shopzenvy.site
📍 Lahore, Pakistan